Sprint's year just keeps getting worse. After losing over 900,000 customers last quarter while posting a $344 million loss, the company insistent on advertising with faux soap operas and in black and white (and yellow) is hanging its head once more. During Q3, the carrier saw 1.3 million net subscribers head for the exits, and it also reported a loss of $326 million. According to CEO Dan Hesse, Sprint "has yet to turn the corner," warning that the process of turning things around would be gradual. Moving forward, the company expects gross additions to "stabilize," while the turnover rate is apt to remain at around 2.15%. In related news, the provider's stock price has sunk around 60% in the past six months, and while that's surely bad news to shareholders, not many other mega-corps out there are doing tremendously better.

[Via The New York Times]

We told you it wasn't over, and now, that once "manageable" $73 million payment could possibly balloon to upwards of $1.2 billion. As predicted, the prior suit -- which was held in a California state court -- has led to a far reaching class-action lawsuit that could "potentially cost the company as much as $1.2 billion." The suit alleges that the $150 to $200 fees violated the Federal Communications Act and laws in every state of the country, and when summed from 1999 to 2008, they total a magical $1.2 billion. Things aren't looking great for Sprint on this one either, as lawyer Scott Bursor is running the show. Who's he? Just a guy who was involved in getting Verizon to fork over $21 million for the same thing earlier this year.

[Via textually]

Man, what's up with Verizon and its ad department? Just a few months back, the carrier was thrashed by PETA for running a controversial spot involving two pit bulls chained up in a junkyard, and now it's being fingered for making questionable remarks toward Sprint's push-to-talk network. For those unaware, the spots (one hosted after the break) included lines such as "We all upgraded to Verizon Wireless. Got push to talk and the reliability of the network. That old service is useless now." Sprint argued that the subtle drops could wrongfully influence people to believe that Sprint's PTT network was non-functional or that it would soon be discontinued, and eventually, NAD (an ad watchdog agency) recommended that VZW nix the ads. As it stands, the commercials in question have indeed been dropped, but Verizon asserts that it did so as a normal part of business. Ah well, it's the end result that matters, right Sprint?

We've seen some pretty wild on-again / off-again relationships in the scandalous world of gadget affairs, but this one has been swinging from one extreme to the other at breakneck pace. Let's recap: after proclaiming that it was absolutely committed to iDEN in February of 2008, rumors then started flying that Sprint was looking to offload the whole thing and move on with life. A month later, the carrier's CEO practically confirmed that an iDEN network sale was still an option. Now, the seemingly bipolar company has issued a press release reaffirming its adoration for the chirping-est network this side of Oz, stating that "after careful review of the iDEN business, Sprint intends to retain and rejuvenate this important asset." Which could be PR speak for "nobody wanted this thing, so what other option did we really have?" Regardless of the truth, it seems the push-to-talk network that just won't die will live to see another day, but as history has shown, all that could change in a split second (or at Sprint Speed, whichever you prefer).

[Via phonescoop]

Last summer, Sprint was the laughing stock of the major US carriers in terms of customer service. Fast forward 15 months, and the very same carrier is now sitting atop the pile. A recent report compiled by Pali Research has found that Sprint's wireless customer care response times were best in class, and just 2.5 years ago in its first survey, Sprint was dead last. The carrier answered a whopping 91% of calls that researchers placed to the care center in under 30 seconds, while 99% of calls were answered within 2 minutes. If you're curious how the other guys did, try this: Verizon grabbed the silver with 85%, T-Mobile followed with 43% and AT&T took home the award of shame with just 33% of test calls answered within half a minute. So, the real question is: have you Sprint customers noticed an uptick in service levels? And are you AT&T subscribers growing increasingly impatient?

[Via phoneArena]

Sprint Nextel's Boost Mobile is doing anything it can to attract consumers, as evidenced by the 50% off fire sale on prepaid minutes. Yep, as of right now, Boost Mobile customers can phone up fellow sumo wrestlers while running up a bill at just $0.10 per minute compared to $0.20 per minute in the past. A Wall Street Journal report also states that it will be "modifying its unlimited-usage plan, though the company declined to specify how." Of note, the "new plans" may only be available in "select cities," so you should probably phone up a CSR or something to make sure you're really getting the lower rate. Or you can just holler "Where U AT?!" and see what kind of response you get.

[Via phonescoop]

PCS Mail -- a rarely used service which provided Sprint customers with an @sprintpcs.com email address -- is officially going away in 2009. The carrier has just posted up an informational site announcing that the service will be discontinued on December 31st, and there's even a few helpful links if you're struggling to understand how to move on with your life and train yourself to utilize another e-mail client. First Voice Command, now this -- anything else you're planning to shutter, Sprint?

[Via RCRWireless]

Still committed to iDEN, eh? After another relatively brutal quarter of lost cash, lost subscribers, and lost opportunities, word on the street is that Sprint might be rethinking its approach to its legacy push-to-talk network -- the obsolescence-bound spectrum it acquired via its purchase of Nextel a few years back for the questionable price of $35 billion. Given Sprint's current financial state, a liquidity crunch means that the carrier is looking to offload any salable piece; Nextel's not exactly the most attractive piece of that puzzle with a declining subscriber base, limited bandwidth, and a limited range of Moto hardware to back it up, but even at its current estimated value of $5 billion, analysts are suggesting that Sprint could be willing to bite at a deal. NII Holdings, which operates iDEN networks under the Nextel brand in Brazil, Mexico, and a handful of other Latin American countries, is being tossed around as a potential suitor, as are private equity firms looking to make a quick buck. How one goes about making a quick buck on a network as old and quirky as iDEN in the year 2008, though, remains to be seen.

[Via Phone Scoop]

Details are scarce right now, but you can make of it what you will. Sprint hasn't been in the best of situations since it acquired Nextel in 2005, and while this move may not be seen by everyone as definitively negative, it certainly is worth noting. The flagging carrier sold off "nearly all" (around 3,300) of its wireless communication towers to TowerCo for some $670 million in cash. According to Sprint Nextel's Bob Azzi, the move to lease rather than own these network facilities will enable it to "better focus on its core business of providing communications services to consumers, businesses and government customers." He continued by noting that the transaction "provides Sprint Nextel with additional liquidity [for] greater flexibility in managing the company." Whatever you say, sir.

[Via InformationWeek]

Some particularly juicy rumors die hard, and this one certainly qualifies: CNBC is reporting that SK Telecom is looking to hook up with some private equity firms to buy out Sprint Nextel, though a deal is "not imminent." This one's been making the rounds since last year, though it's possible that SKT sees some new impetus for making a break into the US market now that it's sold off its share in Helio -- and buying the third largest carrier in the country would certainly qualify as "making a break." It's claimed that SKT's only interested in completing a friendly deal -- no crazy hostile takeovers here -- and some of Sprint's board members aren't keen on the idea at this point, so it's definitely a hit-or-miss proposition. If this all means we can get even half of Korea's domestic hardware on US airwaves, then hey, no complaints on this end.

Update: The Wall Street Journal is now suggesting that Sprint and SKT are investigating some sort of joint venture -- not a full-on acquisition -- that would see the lovebirds work together on handsets and services. Possible, but we're curious to know what exactly Sprint brings to the table in that equation. Thanks to everyone who sent this in!

If you've been really eager, it's possible you already bought one of these. If you haven't, then here's your chance to see Palm's latest Windows Mobile phone from just about every angle you could possibly imagine. We've got the company's new enterprise-themed phone in-hand (and on-table), and we're currently putting it through its paces. Take a look at the gallery below for a slew of pictures, and stay tuned for a review from us coming soon.

We're not sure if you check most mobile provider's sites every ten minutes or so (like we do), but if you did, you would have noticed that the latest Palm Windows Mobile device -- the Treo 800w -- is available for purchase at Sprint's online store. The phone, which features a 320 x 320 screen, EV-DO Rev. A, WiFi, and GPS, is currently listing for $249.99 after a $250 instant savings, $100 mail-in rebate, and two-year contract. So if you've been absolutely, positively dying to get your hands on this thing -- now's your chance.

[Via Phone Scoop]

It's been known for years that some of Sprint Nextel's Direct Connect spectrum causes bouts of interference with public safety equipment, and the FCC got the ball rolling on a plan several years ago for the carrier to swap some airwaves with agencies around the country by June of this year to keep everyone happy. Problem is, some 500 of those agencies still aren't ready to trade, and Sprint has taken issue with the fact that the FCC wants it to meet its end of the bargain by next month anyhow. Nevertheless, a federal appeals court has ruled in the FCC's favor, setting the wheels in motion for a possible massive loss of Nextel coverage on the drop-dead date of June 26 -- but industry analysts aren't too worried. Most seem to be predicting that the FCC will end up extending the deadline by six months or so anyway, so Kevin Martin and his ragtag gang must just love watching carriers sweat. Oh, not to mention a few million Direct Connect customers.

[Via Phone Scoop]

We'd take this with half a tablespoon of salt for now, but The Wall Street Journal is reporting that Sprint-Nextel Corp. is "seriously considering spinning off or selling its ailing Nextel unit." That's according to undisclosed people "familiar with the situation," though Sprint did decline to comment on whether it actually was considering a sale of Nextel. Also of note, Cyren Call is reportedly attempting to "assemble a consortium of investors to acquire Nextel as part of its plans to create a nationwide wireless network for public safety communications," and while it can't be confirmed, we are hearing that Sprint is "contemplating other possible buyers such as private equity firms." Still, these same sources made clear that "no deal was imminent and that Sprint was preoccupied for the moment with other matters." It's no secret that the firm would be way more attractive to suitors (read: Deutsche Telekom) if the flagging Nextel division was detached from the deal, but we guess we'll have to wait and see how it all plays out. [Warning: read link requires subscription]

[Thanks to everyone who sent this in, image courtesy of Flickr]